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Policies and Procedures

Welcome to the CoolBiz Web Design’s Policies and Procedures page. This page outlines how we manage interactions on our website and through our messaging and email programs, ensuring transparency and trust. These policies complement our Terms and Conditions and apply to all interactions on our website.

Privacy Policy

At CoolBiz Web Design, we are dedicated to safeguarding user privacy and ensuring the protection of your data. Our website is designed to enhance user experiences through the thoughtful use of information you provide, such as comments on our platform, and through the collection of necessary technical data. This includes IP addresses and browser user agent strings, which are utilized primarily for the purpose of spam detection and enhancing site security. Our commitment extends to not selling, trading, or renting your personal data to third parties. We use your information solely to improve our services, provide a tailored experience on our website, and communicate with you regarding our offerings.

Compliance with Privacy Laws

CoolBiz Web Design is committed to compliance with leading privacy regulations, including A2P, CTIA, GDPR, and CCPA, for SMS text message and email communication standards. Our practices are designed to uphold the highest standards of privacy and data protection, ensuring your information is handled ethically and responsibly and your rights are protected. Our commitment extends to those who “explicitly consent” to opt in to one of our SMS text message or email programs. For comprehensive details, please see our Opt-In and Opt-Out Policies on our Terms and Conditions page.

Data Protection

  • At CoolBiz Web Design, we are committed to protecting your privacy and ensuring the security of your personal information. This commitment extends to the data we collect through webforms on our website, including but not limited to our contact form available on our Contact Us page. 
  • Purpose of Data Collection: The personal information you provide through our webforms is collected for the specific purpose stated at the point of collection. This includes responding to your inquiries, providing customer support, or facilitating the delivery of the services you have requested.
  • Use of Information: We strictly use the information you submit through our webforms for the purpose for which it was intended. If you contact us via our contact form on our Contact Us page, we will solely use the information you provide to address your inquiry or feedback. Without your “explicit consent,” we do not use this information for unrelated marketing communications.
  • Consent and Communication Preferences: By submitting your information through our webforms, you consent to CoolBiz Web Design using your data for the intended purpose as outlined. We respect your privacy and communication preferences and ensure that any further use of your data for marketing or other communications is based on your explicit consent, with clear options provided for opting out.
  • Security Measures: We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our commitment to data security is unwavering, as is our dedication to the privacy of our users.

Amendments and Updates

CoolBiz Web Design reserves the right to modify these Policies and Procedures anytime. Users are encouraged to review these documents regularly, along with our Terms and Conditions, to stay informed about their rights and obligations.

User Responsibilities

Users of CoolBiz Web Design agree to abide by these Policies and Procedures, promoting respectful and lawful use of our website and services.

By interacting with CoolBiz Web Design’s website or participating in our programs, users signify their acceptance of these Policies and Procedures. If you have any questions or need clarification, please do not hesitate to contact customer support.

Exercising Your Rights

Users are encouraged to contact us for data-related requests, which will be handled in compliance with legal standards.

Customer Support

If you have any questions about our Policies and Procedures, please email us at support@coolbiz.info.